Cookie Policy
Effective Date: 9 July 2026
Overview
This Cookie Policy explains how Smatvi ("we", "us", "our") uses cookies and similar technologies when you visit https://www.smatvi.com (the "Site").
Cookies help us provide a better browsing experience, improve our website, remember your preferences, analyse website traffic and support our marketing activities.
By continuing to use our website, or by accepting cookies through our cookie banner, you agree to our use of cookies as described in this Cookie Policy.
What Are Cookies?
Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.
Cookies allow websites to recognise your device and remember information about your visit, such as your preferences, shopping cart and browsing activity.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function correctly.
They enable features such as:
- Secure checkout
- Shopping cart functionality
- Customer login
- Fraud prevention
- Website security
- Payment processing
These cookies cannot be disabled as they are necessary for the operation of the website.
Functional Cookies
These cookies allow us to remember choices you make to improve your experience, including:
- Preferred language
- Currency selection
- Region
- Saved preferences
Analytics Cookies
Analytics cookies help us understand how visitors use our website.
This information allows us to improve our products, website performance and customer experience.
We may use services including:
- Google Analytics
- Shopify Analytics
The information collected is generally aggregated and does not directly identify individual visitors.
Marketing Cookies
Marketing cookies help us measure the effectiveness of our advertising and provide more relevant advertisements.
These cookies may be placed by us or trusted advertising partners.
We may use technologies provided by:
- Google Ads
- Meta (Facebook & Instagram)
- Shopify
- Klaviyo
These cookies may be used to:
- Measure advertising performance
- Build audiences
- Show personalised advertisements
- Prevent repetitive advertising
Third-Party Cookies
Some cookies on our website are placed by trusted third-party service providers that help us operate our business.
These may include:
- Shopify
- Meta
- Klaviyo
- Payment providers
- Delivery and logistics partners (where applicable)
These providers have their own privacy and cookie policies governing how they use your information.
Cookie Consent
When you first visit our website, you'll be presented with a cookie banner.
Where required by law, we'll ask for your consent before placing non-essential cookies on your device.
You can:
- Accept all cookies.
- Reject non-essential cookies.
- Manage your cookie preferences at any time.
Please note that disabling certain cookies may affect the functionality of parts of our website.
Managing Cookies
You can manage or delete cookies through your browser settings.
Most browsers allow you to:
- View stored cookies.
- Delete cookies.
- Block cookies.
- Receive notifications before cookies are stored.
Please note that disabling essential cookies may affect your ability to use certain features of our website.
Cookie Retention
Some cookies are deleted automatically when you close your browser (session cookies).
Others remain on your device until they expire or are manually deleted (persistent cookies).
The length of time cookies remain on your device depends on the purpose of the cookie.
International Data Transfers
Some of our service providers may process cookie-related information outside the United Kingdom or European Economic Area.
Where this occurs, we take appropriate safeguards to ensure your personal information remains protected in accordance with applicable data protection laws.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or our business practices.
Any updates will be published on this page.
Your continued use of our website following any changes constitutes acceptance of the updated Cookie Policy.
Your Privacy
For more information about how we collect, use and protect your Personal Information, please refer to our Privacy Policy.
Contact Us
If you have any questions regarding this Cookie Policy, please contact us:
Customer Support Hours
Monday – Friday
We aim to respond to all enquiries within 24 hours.